Solutions
Five solutions. Outcome-driven. Fixed price.
Each solution is a self-contained engagement with a defined problem, clear deliverables, and measurable ROI. Pick the one that matches your challenge.
AI Copilot
Turn your product documentation into an intelligent assistant.
The problem
Your users can't find features, support tickets are piling up, and onboarding completion is below 40%. They need help navigating a complex product — and your docs aren't cutting it.
What we build
An in-product AI assistant that answers questions, suggests actions, and executes workflows — powered by RAG over your documentation and function-calling against your APIs.
RAG-powered answers
Semantic search over your docs, knowledge base, and help center. Accurate, contextual answers — not keyword matching.
Tool-use actions
The copilot doesn't just answer — it acts. Navigate to pages, update settings, trigger workflows via your API.
User-aware context
Responses personalized to the user's plan, role, current page, and recent activity.
Streaming with fallbacks
Real-time streaming responses with multi-provider fallback chain for 99.9% availability.
Deliverables
- ✓Production copilot integrated into your product
- ✓RAG pipeline with hybrid retrieval
- ✓50-100 evaluation test cases
- ✓Monitoring dashboards (latency, cost, quality, usage)
- ✓Cost projection model at 1x, 5x, 10x scale
- ✓Documentation and recorded handoff session
Expected ROI: 30-40% support ticket reduction, 50%+ onboarding improvement, 75% feature discovery increase.
AI Search
Replace keyword search with intelligence.
The problem
Your users search for things and get irrelevant results. Knowledge is scattered across docs, Confluence, Notion, and Slack. They give up and file a support ticket instead.
What we build
Semantic search with hybrid retrieval that understands natural language, returns relevant results, and generates AI-powered answers with source citations.
Hybrid retrieval
Vector search + BM25 keyword matching + Reciprocal Rank Fusion. Better recall than either approach alone.
AI-generated answers
Not just links — complete answers synthesized from your knowledge base with source citations.
Multi-source ingestion
Ingest from docs, APIs, databases, Confluence, Notion. Automatic re-indexing on content updates.
Access-controlled results
Results respect your permission model. Users only see content they're authorized to access.
Deliverables
- ✓Production search integrated into your product
- ✓Ingestion pipeline with automatic re-indexing
- ✓Search analytics dashboard (queries, results, click-through)
- ✓Relevance evaluation suite
Expected ROI: 60%+ improvement in search success rate, 40% reduction in 'can't find' support tickets.
Document AI
Automate document processing that requires human judgment.
The problem
Your team spends 20+ hours per week manually processing documents — extracting data, classifying types, validating fields. It's slow, error-prone, and doesn't scale with your growth.
What we build
AI-powered document processing pipeline that classifies, extracts, and validates with confidence scoring — and routes uncertain cases to human reviewers.
Intelligent classification
Automatically classify documents across 10+ types with 97%+ accuracy using multimodal AI.
Structured extraction
Extract specific fields with confidence scores. Auto-accept high confidence, flag medium, route low to humans.
Human-in-the-loop review
Side-by-side review interface for flagged documents. One-click approval. Corrections improve future accuracy.
Compliance audit trail
Complete processing history for regulatory compliance. Every decision logged, every human review tracked.
Deliverables
- ✓Document processing pipeline deployed in your infrastructure
- ✓Human-in-the-loop review interface
- ✓Compliance audit trail and logging system
- ✓Accuracy monitoring dashboard
- ✓Batch processing capability
Expected ROI: 70%+ automation rate, 85% reduction in processing time, $8-10 saved per document.
AI Support Agent
Resolve 50-70% of support tickets automatically.
The problem
Your support team is drowning in tickets. Resolution times are hours, not minutes. Half the tickets are repetitive L1 questions that consume your best agents' time.
What we build
An AI support agent that auto-classifies tickets, resolves common issues instantly, and escalates complex ones to humans with full context attached.
Instant auto-resolution
RAG-powered responses to common questions. Tool-use for account lookups, password resets, and status checks.
Intelligent escalation
Complex issues are escalated with full context: user history, attempted solutions, sentiment analysis, and suggested resolution.
Helpdesk integration
Native integration with Zendesk, Intercom, Freshdesk, or your custom system. Works within your existing workflow.
Quality monitoring
Automated quality scoring, CSAT tracking, resolution accuracy monitoring, and drift detection.
Deliverables
- ✓Production support agent integrated with your helpdesk
- ✓Knowledge base ingestion and RAG pipeline
- ✓Escalation routing system
- ✓Quality monitoring and analytics dashboard
- ✓Agent performance reporting
Expected ROI: 50-70% auto-resolution rate, response time from hours to seconds, 2-3 FTE capacity savings.
AI Workflow Automation
Replace 30+ hours of weekly manual work with AI agents.
The problem
Your operations team spends 30+ hours per week on tasks that require some judgment — triaging requests, processing data, compiling reports, routing approvals. Simple automation can't handle it. AI agents can.
What we build
AI agents that operate across your SaaS tools to execute multi-step workflows — with human oversight for edge cases and full decision audit trails.
Multi-step agents
AI agents that navigate across tools, make decisions, and execute complete workflows end-to-end.
Tool integrations
Connect to your existing tools via APIs — CRM, helpdesk, database, communication tools, project management.
Human oversight
Low-confidence decisions are routed to humans for review. The AI learns from corrections over time.
Decision audit trail
Every AI decision is logged with reasoning, confidence score, and outcome. Full transparency for compliance.
Deliverables
- ✓Working automation deployed in your infrastructure
- ✓API integrations with your existing tools
- ✓Decision audit trail and logging system
- ✓Operations monitoring dashboard
- ✓Runbook and maintenance documentation
Expected ROI: 20-30 hours/week saved, $80k-$150k annual operational savings.
Not sure which solution fits?
Book a 30-minute technical assessment. We'll review your architecture, identify the highest-impact AI opportunity, and recommend the right solution — even if it doesn't involve us.
No commitment. You'll talk directly to the engineer who'll build your system.